Privacy Policy

Privacy Policy


The Company (Firehouse Roofing LLC) values the privacy of our customers and is committed to protecting it. This Privacy Policy explains how we collect, use, and share information obtained from The Customer. This policy also complies with all state and federal laws in the United States regarding the collection, use, and protection of personal information


By using the website (firehouseroofingny.com), The Customer agrees to the terms of this Privacy Policy. If The Customer does not agree with this Privacy Policy, please do not use our website.



Information Collection


The Company may collect personal information from The Customer when they provide it voluntarily on our website, such as filling out a form or subscribing to a newsletter. We may collect non-personal information, such as browser type, IP address, and referring site.



Information Use


The Company may use the information collected to:

  • Improve our website and services.
  • Communicate with The Customer and respond to inquiries.
  • Advertise to The Customer through Facebook Ads with Meta.
  • Provide requested services or information.



Information Sharing


The Company may share The Customer's information with trusted third parties, such as Facebook and its affiliates, to facilitate Facebook Ads with Meta. We may also share information with service providers who assist us in operating our website and conducting business activities, such as payment processing or shipping. We will not sell, rent, or trade The Customer's information to any third party for marketing purposes without their explicit consent.


We may also disclose personal information in response to legal requests, such as subpoenas or court orders, or to comply with applicable laws, regulations, legal processes, or government requests.



Information Security


The Company takes reasonable measures to protect The Customer's information from unauthorized access, use, or disclosure. We use SSL encryption technology to protect personal information transmitted over the internet.


However, please be aware that no security measures are 100% effective, and we cannot guarantee the security of The Customer's information.



Data Retention


We will retain The Customer's personal information for as long as necessary to fulfill the purposes for which it was collected unless a longer retention period is required or permitted by law.


SMS Terms of Service 


1- SMS Consent Communication

The information (845) 244-4644 obtained as part of the SMS consent process will not be shared with third parties for marketing purpose


2- Types of SMS Communicatio

If you have consented to receive text messages from Firehouse Roofing NY., you may receive messages related to the following (provide specific example

Appointment reminders

Follow-up messages

Billing inquiries

Promotions or offers (if applicable) {If you see the customer selected a conversational use case, do not add this reference to your email thread, instead, make sure the customer adds the matching use cases to this portion of the Terms info

Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time


3- Message Frequen

Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc

Examp

"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status


4- Potential Fees for SMS Messagin

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationall


5- Opt-In Meth

You may opt-in to receive SMS messages from Firehouse Roofing NY. in the following ways (This is an example. Please include the method use

Verbally, during a conversation

By submitting an online form

By filling out a paper fo

6- Opt-Out Meth

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any

message vou receive Alternatively you can contact us directly to request removal from our messaging lis

7- He

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the lin

Additional Optio

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our form


8- Standard Messaging Disclosur

Message and data rates may apply. You can opt out at any time by texting "STOP."

For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.

Message frequency may vary

Note: Please note that the following is a template. It is essential to customize these terms and conditions to align with your specific business requirements and legal obligations. Do not replicate this example verbatim.


Changes to this Privacy Policy


The Company may update this Privacy Policy from time to time, and any changes will be reflected on our website. The Customer is encouraged to periodically review this Privacy Policy to stay informed about how we collect, use, and protect their information.



Contact


If The Customer has any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at (845) 244-4644.